Privacy Policy

Effective Date: October 13, 2024

At RepairBoard (www.repairboard.com and www.ops43.com), we value your privacy and are committed to protecting your personal information in accordance with the California Consumer Privacy Act (CCPA). This Privacy Policy explains what information we collect, how we use it, and your rights under the CCPA.

1. Information We Collect

We collect the following categories of personal information about users of our platform:

Identifiers: Name, email address, phone number, and other contact details.
Business Information: Shop name, address, and relevant business details related to your use of the platform.
Internet or Network Activity: Usage data, such as login details, interaction with our platform, and IP address.

Note: We do not collect sensitive personal information like social security numbers, financial data, or precise geolocation.

2. How We Use Your Information

We use the personal information we collect for the following business purposes:

To create and manage user accounts.
To send transactional emails related to account setup, order creation, and other operational notifications.
To improve the functionality and user experience of our platform.
To provide customer support.

We do not sell your personal information or use it for marketing purposes.

3. Your Rights Under CCPA

As a California resident, you have the following rights under the CCPA:

Right to Know: You have the right to request that we disclose the specific pieces of personal information we have collected about you, as well as the categories of information we have collected, used, disclosed, or sold in the past 12 months.
Right to Delete: You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions.
Right to Opt Out: Although we do not sell your information, you have the right to opt out of the sale of your personal information if applicable in the future.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

4. How to Exercise Your Rights

To exercise your rights under the CCPA, you can:

Submit a request by emailing us at: [email protected]

We will respond to verifiable consumer requests within 45 days, as required by the CCPA. For security purposes, we may need to verify your identity before processing your request.

5. How We Share Your Information

We may share your personal information with:

Service Providers: We engage service providers to help us operate our platform (e.g., cloud hosting providers and email services like AWS SES). These service providers are contractually obligated to maintain the confidentiality and security of your information.
Legal Authorities: We may disclose personal information to comply with legal obligations or in response to valid legal requests.

6. Sale of Personal Information

We do not sell personal information as defined by the CCPA. If this changes in the future, we will update this policy and provide you with an opportunity to opt out of such sales.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience and analyze website traffic. You may opt out of cookies by adjusting your browser settings; however, this may limit some functionalities of our platform.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include SSL encryption, secure servers, and regular security assessments.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or a prominent notice on our platform.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your rights under the CCPA, please contact us at:

Email: [email protected]

Last Updated: October 13, 2024